Migrating from Community Server to AspNetForum May 28, 2008
Chris Hynes from Krystalwire has wrote a great article on how to migrate from Community Server to Jitbit Asp-Net Forum. Thanks Chris!
HelpDesk: new version May 27, 2008
After months of hard work we have released the version 3.0 of our web-based Helpdesk software.
Above all, it features the improved email handler: the incoming email attachments are now transferred to the issue attachments. That's what most of our clients were asking for. We've spent hours learning MIME encoding and the way it is parsed... What a dumb format I must say! Anyway, the feature is here.
Also HelpDesk 3.0 brings a new design:

The tabbed interface is more intuitive, colors are more contrast and the overall look is much better.
Other features are listed here.
Above all, it features the improved email handler: the incoming email attachments are now transferred to the issue attachments. That's what most of our clients were asking for. We've spent hours learning MIME encoding and the way it is parsed... What a dumb format I must say! Anyway, the feature is here.
Also HelpDesk 3.0 brings a new design:

The tabbed interface is more intuitive, colors are more contrast and the overall look is much better.
Other features are listed here.
Tucows forever May 15, 2008
Just received a message from Tucows, a formerly popular software archive. The message says they're accepting our RSS Editor software. Which I've submitted... about two years (!) ago.
Wow. Now I know how a woman feels when her drunk ex-boyfriend calls at 3:00am saying he misses her... While she's trying to figure out who's calling.
PS. It's hard to find the time for full blog posts these days, so follow us on Twitter if you want.
Wow. Now I know how a woman feels when her drunk ex-boyfriend calls at 3:00am saying he misses her... While she's trying to figure out who's calling.
PS. It's hard to find the time for full blog posts these days, so follow us on Twitter if you want.
Piracy Concerns May 14, 2008
Piracy is what every software company worries about. We all do our best to protect our software from cracking, patching and other kinds or reverse engineering. But should we really try to build an invincible protection? With all these hardware-lockers, network activations and stuff?
No way. That's what we think here at Jitbit Software. And here is why:
There are three kinds of users:
But this is not the whole story.
We all know, that you can buy a fake Rolex for 40 dollars, or a D&G shirt for 20... That's something we should learn from non-software (tangible) companies: D&G does not fight piracy! Actually D&G even encourages piracy as it promotes the original. That's why when you release the first version of the software, you should use an intentionally weak protection system.
When we released the first versions of our Network Settings Switcher and Macro Recorder back in 2004 (and Network Sniffer later), our serial number system was so lame, that a keygen was out two days after the release. We had gigabytes of traffic and thousands of visitors coming from piracy websites, but we've gained publicity, backlinks, downloads and Google-PR.
No way. That's what we think here at Jitbit Software. And here is why:
There are three kinds of users:
- Ones that will buy your software and never use a pirated version.
- Ones that will never buy your software and search for a crack till death. If there's no crack, they turn to your competitor or even buy it with a stolen credit card, which is even worse, because you will have to deal with chargebacks and bank penalties.
- Ones that will try to hack (or search for a pirated version), and if this cannot be done easily, they buy (bingo).
But this is not the whole story.
We all know, that you can buy a fake Rolex for 40 dollars, or a D&G shirt for 20... That's something we should learn from non-software (tangible) companies: D&G does not fight piracy! Actually D&G even encourages piracy as it promotes the original. That's why when you release the first version of the software, you should use an intentionally weak protection system.
When we released the first versions of our Network Settings Switcher and Macro Recorder back in 2004 (and Network Sniffer later), our serial number system was so lame, that a keygen was out two days after the release. We had gigabytes of traffic and thousands of visitors coming from piracy websites, but we've gained publicity, backlinks, downloads and Google-PR.
