If you ask several questions in your reply to a customer, he will answer only one. The last one, or the first one.
The more questions you ask, the less info you get. Be short.
Nov 7, 2008
Tech-support bits #1
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If you ask several questions in your reply to a customer, he will answer only one. The last one, or the first one.
The more questions you ask, the less info you get. Be short.
1 comments:
All too true! Although one thing that helps is to number your questions and put them in a list, one per line, with blank lines between them.
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